Arthur G (arthurg.com.au) is an Australian owned and operated furniture company. Protecting personal information and privacy is of the utmost importance to Arthur G.
What information do we require?
Arthur G collects information pertaining to your order, including the purchaser’s name, email, phone and shipping / billing details. We use this information to process your order, provide customer service assistance, and keep you up to date with Arthur G news and sales through newsletters and/or bi yearly flyers.
When submitting information through our website, and by making a purchase in store or online, creating an account, sales or general enquiries, trade submission forms and reupholstery / refurbishment submission forms, we’ll use this information to;
Information captured through purchases, account creation and trade submission forms, may be used for marketing purposes. You can opt out of receiving marketing material by unsubscribing to our newsletter, or by getting in touch with us directly on the contact details below.
When subscribing to our newsletter, you agree to receive communications from Arthur G pertaining to sales, brand and design news. You can opt out of our newsletter at any time, by selecting ‘unsubscribe’ in the footer of a newsletter. Should you wish to unsubscribe from our newsletter, you will continue to receive email correspondence for any current or future orders placed. These are specifically related to your order and its delivery and are not a form of email marketing.
Who has access to your information?
Members of Arthur G have access to information you provide us. Order information such as contact details, item details, order time and date are collected so we can process and deliver your order. We share only necessary information with third party shipping carriers in order to fulfil your order and provide customer service assistance where required.
Cookies
Arthur G (like many websites) uses cookies to provide you with an enjoyable browsing experience, recommending products or information based on your browsing history. We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Payments
Payments taken on arthurg.com.au are processed through Stripe. Stripe has the most stringent level of certification available in the payments industry (a PCI Service Provider Level 1). To accomplish this, Stripe uses the best-in-class security tools and practices to maintain a high level of security.
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plain text card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services including our API and website.
For further information regarding privacy or to get in touch regarding your personal information, please contact Arthur G below:
Arthur G
1 Stafford St, Huntingdale VIC 3166
03 9453 4633 / sales@arthurg.com.au